Privacy policy

1. Management of Personal Data

The Client is informed of the regulations concerning marketing communications, the French Law of June 21, 2014, on Confidence in the Digital Economy, the French Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).

1.1 Persons Responsible for the Collection of Personal Data

For the Personal Data collected in connection with the creation of the User’s personal account and their browsing of the Website, the data controller is: Tang’Hérault Montpellier, https://www.tangosud-montpellier.com, represented by its legal representative, Jean-Marc Duminil.

As the data controller of the data it collects, https://www.tangosud-montpellier.com undertakes to comply with the applicable legal provisions. In particular, it is the responsibility of the data controller to define the purposes of its data processing, to provide its prospects and customers—based on the collection of their consent—with complete information regarding the processing of their personal data, and to maintain a processing register that accurately reflects reality.

Whenever https://www.tangosud-montpellier.com processes Personal Data, it takes all reasonable measures to ensure that such data is accurate and relevant with regard to the purposes for which it is processed.

1.2 Purpose of the Data Collected

https://www.tangosud-montpellier.com may process all or part of the following data:

• to enable browsing of the Website and the management and traceability of services ordered by the User: connection and Website usage data, billing information, order history, etc.;
• to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed);
• to improve browsing on the Website: connection and usage data;
• to conduct optional satisfaction surveys on https://www.tangosud-montpellier.com: email address;
• to carry out communication campaigns (SMS, email): telephone number, email address.
• https://www.tangosud-montpellier.com does not sell your personal data; it is therefore used solely out of necessity or for statistical and analytical purposes.

1.3 Right of Access, Rectification, and Objection

In accordance with current European regulations, Users of https://www.tangosud-montpellier.com have the following rights:

• right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, and completion of User data.
• right to restriction or erasure of Users’ personal data (Article 17 GDPR) when it is inaccurate, incomplete, ambiguous, outdated, or when its collection, use, disclosure, or retention is prohibited.
• right to withdraw consent at any time (Article 13(2)(c) GDPR).
• right to restriction of processing (Article 18 GDPR).
• right to object to processing (Article 21 GDPR).
• right to data portability for data provided by Users, where such data is subject to automated processing based on consent or a contract (Article 20 GDPR).
• right to define the fate of Users’ data after their death and to choose to whom https://www.tangosud-montpellier.com may (or may not) disclose their data to a third party previously designated.

As soon as https://www.tangosud-montpellier.com becomes aware of a User’s death and in the absence of instructions from them, it undertakes to delete their data, unless retention is required for evidentiary purposes or to comply with a legal obligation.

If the User wishes to know how https://www.tangosud-montpellier.com uses their Personal Data, to request its correction, or to object to its processing, they may contact https://www.tangosud-montpellier.com in writing at the following address:

Tang’Hérault Montpellier – DPO, Jean-Marc Duminil
40, rue Favre de Saint Castor
34080 Montpellier, France.

In this case, the User must specify the Personal Data they wish https://www.tangosud-montpellier.com to correct, update, or delete, and must clearly identify themselves by providing a copy of an identity document (ID card or passport).

Requests for deletion of Personal Data are subject to the legal obligations imposed on https://www.tangosud-montpellier.com, particularly with regard to document retention or archiving. Finally, Users of https://www.tangosud-montpellier.com may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

1.4 Non-Disclosure of Personal Data

https://www.tangosud-montpellier.com refrains from processing, hosting, or transferring information collected about its Clients to a country outside the European Union or deemed “non-adequate” by the European Commission without first informing the Client. Nevertheless, https://www.tangosud-montpellier.com remains free to choose its technical and commercial subcontractors, provided that they offer sufficient guarantees with regard to the requirements of the GDPR (No. 2016-679).

https://www.tangosud-montpellier.com undertakes to take all necessary precautions to preserve the security of the information and, in particular, to prevent it from being disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of Client information comes to the attention of https://www.tangosud-montpellier.com, it will inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, https://www.tangosud-montpellier.com does not collect any “sensitive data.”

Users’ Personal Data may be processed by subsidiaries of https://www.tangosud-montpellier.com and by subcontractors (service providers), exclusively for the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes described above, the persons most likely to have access to the data of Users of https://www.tangosud-montpellier.com are primarily customer service staff.

2.Incident Notification

Despite all efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security.

If we become aware of a security breach, we will notify the affected Users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations at both national and European levels. We undertake to fully inform our customers of any issues relating to the security of their account and to provide them with all necessary information to help them comply with their own regulatory reporting obligations.

No personal information of Users of the website https://www.tangosud-montpellier.com is published without the User’s knowledge, exchanged, transferred, assigned, or sold to third parties on any medium whatsoever. Only in the event of the acquisition of https://www.tangosud-montpellier.com and its rights would such information be transferred to a potential purchaser, who would in turn be bound by the same obligations regarding the retention and modification of data vis-à-vis the Users of the website https://www.tangosud-montpellier.com.

Security

To ensure the security and confidentiality of Personal Data, including Health-Related Personal Data, https://www.tangosud-montpellier.com uses networks protected by standard security measures such as firewalls, pseudonymization, encryption, and passwords.

When processing Personal Data, https://www.tangosud-montpellier.com takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

3. Hyperlinks, “Cookies,” and Internet Tags

The website https://www.tangosud-montpellier.com contains a number of hyperlinks to other websites, set up with the authorization of https://www.tangosud-montpellier.com. However, https://www.tangosud-montpellier.com has no ability to verify the content of the sites thus visited and therefore assumes no responsibility for them.

Unless you choose to disable cookies, you agree that the website may use them. You may disable these cookies at any time and free of charge using the deactivation options described below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the website.

3.1 Cookies

A “cookie” is a small information file sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone) (hereinafter “Cookies”). This file includes information such as the User’s domain name, Internet service provider, operating system, as well as the date and time of access. Cookies do not in any way damage the User’s device.

https://www.tangosud-montpellier.com may process information relating to the User’s visit to the Website, such as pages viewed and searches carried out. This information enables https://www.tangosud-montpellier.com to improve the Website’s content and the User’s browsing experience.

Because Cookies facilitate browsing and/or the provision of services offered by the Website, the User may configure their browser to decide whether or not to accept them, so that Cookies are either stored on the device or rejected, either systematically or depending on their issuer. The User may also configure their browser so that acceptance or refusal of Cookies is offered on a case-by-case basis before a Cookie is stored on their device. https://www.tangosud-montpellier.com informs the User that, in such cases, some features of their browser may not be available.

If the User refuses the storage of Cookies on their device or browser, or deletes those already stored, they are informed that their browsing and experience on the Website may be limited. This may also occur when https://www.tangosud-montpellier.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used, language and display settings, or the country from which the device appears to be connected to the Internet.

Where applicable, https://www.tangosud-montpellier.com declines all responsibility for the consequences of degraded operation of the Website and any services offered by https://www.tangosud-montpellier.com resulting from (i) the User’s refusal of Cookies, or (ii) the inability of https://www.tangosud-montpellier.com to store or access Cookies necessary for their operation due to the User’s choices. Cookie management and User preferences vary depending on the browser and are described in the browser’s help menu.

At any time, the User may choose to express and modify their preferences regarding Cookies. https://www.tangosud-montpellier.com may also use external service providers to help collect and process the information described in this section.

Finally, by clicking on the icons dedicated to social networks such as Twitter, Facebook, LinkedIn, and Google Plus displayed on the Website or mobile application of https://www.tangosud-montpellier.com, and if the User has accepted cookies by continuing to browse the Website or mobile application, these social networks may also place cookies on the User’s devices (computer, tablet, mobile phone).

These types of cookies are placed on devices only if the User consents to them by continuing to browse the Website or mobile application of https://www.tangosud-montpellier.com. At any time, the User may withdraw their consent to the placement of such cookies.

3.2 Internet Tags (“Tags”)

https://www.tangosud-montpellier.com may occasionally use Internet tags (also known as “tags,” action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, or one-by-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Website and on the various pages of the Website itself.

This technology allows https://www.tangosud-montpellier.com to evaluate visitors’ responses to the Website and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as how the Website is used by the User.

The external service provider may collect information about visitors to the Website and other websites using these tags, compile reports on Website activity for https://www.tangosud-montpellier.com, and provide other services related to the use of the Website and the Internet.